Enabling mobile devices to synchronize email to additional folders allows your users to access the advanced email summary views and Riva ConnectBar feature for CRM opportunities, cases, quotes, etc. For directions on enabling non-default folder synchronization and email viewing in non-default folders, see the device manufacturer's user manual.
This article covers the more common devices.
To select other folders for synchronization
To view emails in folders on your iPad:
Article ID: 126
Last updated: 26 Oct, 2015
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Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> Email Systems -> Support for Mac Native Apps