Calculate Riva Server Requirements for Scalability
In Riva 2.4.46 or higher, a Thread Calculator is provided to help calculating the number of threads required for a Riva server. Contents: Requirements for a Riva server: an example. General considerations. Calculating the...
Modify a Riva Sync Policy to Change the Email Domain Name
When organizations first set up Riva On-Premise, they have a tendency to add all the users to a single CRM synchronization policy. At some point in the future, Riva administrators may want to create CRM sync policies for special groups of...
Companies are Merged: How to Reconfigure Riva
When multiple email and CRM systems are merged together as part of a corporate merger and acquisition, the Riva CRM configuration policy needs to be adjusted for the new syncing users. Two typical scenarios need to be supported: ...
Planning for Exchange System Changes: How to Reconfigure the Riva On-Premise Server
Several types of Exchange system changes can affect how the Riva On-Premise server needs to be reconfigured: The Exchange 2007 or 2010 system is upgraded to a newer version of Exchange. The Exchange 2003 system is upgraded to Exchange...
Firewall Settings for Riva On-Premise
Following are the recommended firewall settings to allow the Riva On-Premise server to connect to the target email, CRM systems, and optional support services. All communication requests to the CRM are initiated by the Riva server: ...
Monitoring the Riva Sync Service
Riva 2.4.42 or higher. Riva 2.4.41 or earlier. Riva 2.4.42 or Higher Two Riva services can be exposed to typical Windows service monitoring solutions: Service Display name: Omni Riva (Sync Service). Service name:...
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