Riva CRM Integration - Documentation and Knowledge Base

Novell Client 4.91 SP5 IR1 not compatible with EMU

Article ID: 930
Last updated: 07 Jun, 2013

Customer reported upgrading their Novell Client 4.91 SP5 to IR1 (http://download.novell.com/Download?buildid=YgCXopUnLTM~) and reported encountering the following error while trying to use EMU to copy files from one folder to the user's home folder:

In ERR_USEROBJ_DLL.log:

4/29/2013 5:26:17 PM,62777.84,(64935),NetWare error sourcePath=NDS:\\Tree\Server\Volume, Windows NT 5.1 Workstation Profile keepRoot=True,NWVOLA/CopyFiles,Exists

In err.log:

Error Information:NetWare error
Error Desc:NetWare error
Error Number:64935
Error Source:NWVOLA/CopyFiles
Last DLL Error:0
Error Log: 4/29/2013 5:26:17 PM

In ERR_EMU_DLL.log:

4/29/2013 5:26:17 PM,62777.84,CopyFiles2@-1,64935,NetWare error sourcePath=NDS:\\Tree\Source_Server\Source_Volume, Windows NT 5.1 Workstation Profile targetPath=NDS:\\Tree\Target_Server\Target_Volume\Path_to_target_user\User_Folder,NWVOLA,

Cause of Issue

Novell client 4.91.SP5 (IR1) which is Interim Release 1 added support for Zenworks 11.  EMU does not provide support for ZenWorks 11 and it will not be added.

Resolution

The customer reported that if the Novell client on the workstation hosting EMU is rolled back to 4.91 SP5, EMU worked as expected.

Article ID: 930
Last updated: 07 Jun, 2013
Revision: 1
Views: 5421
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