Two Primary Applications Used to Manage Riva On-Premise

Two primary applications are used to manage Riva On-Premise:

• Riva Manager.
• Riva Service Monitor.

The Riva Manager Application

The Riva Manager application is used to carry out the following operations:

• Set up the email system and CRM system connection accounts;
• License your installation;
• Create, configure, and enable or disable your sync policies.

To start the Riva Manager application:

• Open or run the Riva\Riva.exe file.
  By default, the location is c:\Riva.

The Riva Service Monitor Application

The Riva Service Monitor is used to provide

• a real-time view of the sync operations for one or more or all users;
• the ability to stop, start, or restart the service; and
• the ability to review the sync error count and review the specific data sync errors by selecting the Errors tab.
   

For more information, see Riva Service Monitor.