Ensure That Refresh Token Policy Is NOT Set to "Immediately Expire Refresh Token"

Prerequisite: Install the connected app in Setup > Connected Apps OAuth Usage.

To ensure that Refresh Token Policy Is NOT set to Immediately expire refresh token:

1. In Salesforce, on the left side, in the search box, enter "App manager" (without the quotation marks).

2. In the left pane, select App Manager.

3. In the right pane, to the right of the connected app you defined, select the drop-down list. Choose Manage.

4. Near the top of the displayed connected app, select Edit Policies.

5. Under OAuth policies, ensure that Refresh Token Policy is NOT set to Immediately expire refresh token.

   

6. Select Save.