Solution for Sage CRM Error: Specified Timezone Was Not Found

Issue

The following error may occur in Riva On-Premise 2.4.43.37163 or higher when syncing Sage CRM.

Cause

The value of Riva's advanced option Sage.LocalTimeZone was set incorrectly.

Solution

• Ensure that the name of the time zone is spelled correctly. Instructions to set the timezone for the Sage CRM connection.