The following error may occur when Sage CRM is synced by Riva On-Premise 220.127.116.11163 or higher:
Date received as Unspecified and no timezone set. Update Sage Web Service settings to return times in universal time or set Sage.LocalTimeZone.
There is a twofold cause:
If either portion of the cause is resolved, the error is prevented from reoccurring.
Possible Solution #1
Possible Solution #2
How to do it for Riva Cloud
How to do it for Riva On-Premise
(Riva On-Premise 18.104.22.168163 or higher.)
Article ID: 1641
Last updated: 27 Oct, 2017
Also listed in
Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> CRM Systems -> Sage CRM -> Errors & Troubleshooting