Riva CRM Integration - Documentation and Knowledge Base

Fix in Salesforce for [Contact] Poll Error - INVALID_TYPE: sObject type 'EntitySubscription'

Article ID: 1561
Last updated: 23 Mar, 2017

Issue

When Riva Cloud or Riva On-Premise syncs Salesforce, the following error may appear in the sync logs:

[Contact] Poll Error - INVALID_TYPE: sObject type 'EntitySubscription' is not supported.

Cause

Riva is configured to sync contacts, but in Salesforce, Chatter has not been enabled.

Solution

In Salesforce, enable Chatter.

This article was:   Helpful | Not helpful
Report an issue
Article ID: 1561
Last updated: 23 Mar, 2017
Revision: 4
Views: 4672
Comments: 0
Also listed in