Fix for: 'The Authentication Endpoint Username Was Not Found'

Article ID: 1208
Last updated: 06 Mar, 2017


In Riva Cloud or Riva On-Premise, when creating a connection to Microsoft Dynamics 365 CRM, Dynamics CRM 2016, or Dynamics CRM 2015, the following error may occur:

System.NotSupportedException: The authentication endpoint Username was not found on the configured Secure Token Service! at Microsoft.Xrm.Sdk.Client.IssuerEndpointDictionary.GetIssuerEndpoint(TokenServiceCredentialType credentialType) at Microsoft.Xrm.Sdk.Client.ServiceConfiguration1.Authenticate(TokenServiceCredentialType 


Manage the Active Directory Federation Server (ADFS).

To manage the ADFS:

  1. Start the ADFS Service Manager.

  2. Navigate to ADFS > Service > Endpoints.

  3. Find the URL path for /adfs/services/trust/13/username of type WS-Trust 1.3.

  4. Modify it so that it has a value of Yes for both the Enabled and Proxy Enabled settings.

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Article ID: 1208
Last updated: 06 Mar, 2017
Revision: 3
Views: 8393
Comments: 0
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folder Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> CRM Systems -> Microsoft Dynamics CRM -> Errors & Troubleshooting

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