Riva CRM Integration - Documentation and Knowledge Base

Notes: Control Execution Threads by Notes Email Server

Article ID: 1108
Last updated: 06 Apr, 2020

Riva Cloud for Notes — as well as Riva On-Premise 2.4.36 or higher for Notes — includes advanced options to allow entity-defined exclusion keys and define-concurrent execution threads on a per server basis or on a named server basis.

To enable server-based exclusion tokens for Notes:

  1. Apply the following advanced option to the Notes connection (Apply it in the same manner as for a CRM connection.):

    Sync.Crm.ExclusionToken.AutoDetect = true

  2. Save the connection, and restart the Riva service in the Riva Service Monitor application or in Windows services.

     

To set the maximum number of concurrent threads per server:

  1. Apply the following advanced option to the sync policy or enable it in an App.Setting .config file:

    Sync.Crm.ExclusionToken.MaxCount = ### (For example, 10 sets ten threads.)

  2. Save the policy or app.settings file, and restart the Riva service in the Riva Service Monitor application or in Windows services.

     

To set a different number of concurrent threads for a specific server:

  1. Apply the following advanced option to the sync policy or enable it in an App.Setting .config file:

    Sync.Crm.ExclusionToken.MaxCount.[ServerName] = ###

    where

    • [ServerName] is the server name, without the square brackets; and

    • ### is the number of concurrent threads for that server. For example, 10 sets ten threads for the named server.)

  2. Save the policy or app.settings file, and restart the Riva service in the Riva Service Monitor application or in Windows services.

Article ID: 1108
Last updated: 06 Apr, 2020
Revision: 3
Views: 4986