Cloud-Based CRM Sync Service for Office 365, Exchange, and Google
Riva Cloud is the quickest and easiest way to sync your CRM and email system.
Riva Cloud was the first cloud-based CRM sync service to support multiple CRMs (hosted or on-premises) and multiple email systems (hosted or on-premises).
Riva Cloud's Synchronization as a Service (SaaS) delivers transparent two-way synchronization of appointments, tasks, notes, phone calls, contacts, leads, and more between the leading CRM systems and email systems.
Riva's advanced integration allows CRM opportunities, support cases, quotes, etc. to be synchronized to your email system and be opened directly from your email client. The Riva AssignTo feature allows you to assign an email to an existing contact, opportunity, support incident, or quote with a simple drag-and-drop from your inbox.
Riva's advanced SmartConvert Drop Folders™ interoperability feature allows you to automatically convert a customer email into a CRM opportunity, service request (case), quote, or tracked email.
Note: HCL Notes connections are supported by Riva Enterprise. For more information, contact the Riva Success Team.
Anywhere, Any Time Access to CRM Data
Riva Cloud supports all email clients for all supported email systems — in online and offline modes. Riva’s always-on data sync has you covered.
Synchronization as a Service Replaces Email Client Plug-Ins
Looking for the Riva On-Premise Server?
The Riva On-Premise server provides all of the functionality of Riva Cloud. Riva On-Premise is used by companies that want to install and manage Riva on their infrastructure. For more information, see What is Riva CRM integration.
Article ID: 106
Last updated: 17 Feb, 2021