Riva CRM Integration - Documentation and Knowledge Base
Step 1 - Prepare
Riva Insight Requirements
Audience: Project Team Lead, Riva Administrators, and Server and Infrastructure Team. Riva Insight Supported server platforms. Supported CRMs. Supported email servers. Supported email clients. Supported email web client...
Riva Insight On-Premise: Server Requirements
Contents: Accompanying versions of the Windows Add-in and Riva Sync. Riva Insight On-Premise Server requirements. Authentication. Multi-Server Configurations. Accompanying Versions of the Windows Add-in and Riva Sync For recent...
Riva Insight Load Balancing Requirements
For a Highly Available (HA) configuration — with an internal load balancer and multiple servers — and a Disaster Recovery (DR) strategy, a Riva Insight installation on-premises has the following requirements. Network Layer...
Specify URL to Connect Riva Insight to Riva On-Premise
In Riva On-Premise 2.4.55 or higher, it is possible to specify the URL to be used by the Riva Insight services to communicate with Riva On-Premise. To specify the Riva Insight Services URL in Riva On-Premise: Start the Riva...