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Riva On-Premise Requirements: Server, Firewall, Scalability
In Riva 2021.1, the Microsoft .NET minimum requirement was increased from .NET 4.5.2 to .NET 4.7.2. Riva is fully compatible with virtual and physical servers that meet the following criteria: For initial evaluation: If this...
Controlling HTTPS Communication Security Protocols
The Riva synchronization service uses the TLS 1.0 mechanism by default and does not allow the older SSL v3. Riva does not connect to a host that supports only SSL v3, unless Riva is specifically reconfigured to use SSL v3. (See Set a...
Calculate Riva Server Requirements for Scalability
In Riva 2.4.46 or higher, a Thread Calculator is provided to help calculating the number of threads required for a Riva server. Contents: Requirements for a Riva server: an example. General considerations. Calculating the...
Configure Anti-Virus Software for Riva On-Premise
Anti-virus (AV) software, especially on server platforms, can interfere with the Riva CRM Agent service and other Riva On-Premise executable files from operating as expected. In some cases, the AV software prevents the service from...
Firewall Settings for Riva On-Premise
Following are the recommended firewall settings to allow the Riva On-Premise server to connect to the target email, CRM systems, and optional support services. All communication requests to the CRM are initiated by the Riva server: ...
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