Riva CRM Integration - Documentation and Knowledge Base
Exchange
Create, Test, and Edit an Exchange / Office 365 (EWS) Connection
This article applies to Exchange 2016, 2013, 2010, and 2007 SP1. Office 365, for Riva 2.4.44 or earlier. — For Riva 2.4.45 or higher, see Create, test, and edit an Office 365 connection to Riva. To create, test, and edit an...
Create and Test a Direct MAPI Connection
System Requirements Exchange: Riva connects to Exchange 2003 using Messaging API (MAPI). For those Exchange environments that do not support Exchange Web Services (EWS), use the MAPI connection. Outlook Client Required: MAPI...
Create and Test an Outlook Profile MAPI Connection
System Requirements Exchange: Riva connects to Exchange 2003 using Messaging API (MAPI). For those hosted Exchange environments that do not support Exchange Web Services (EWS), use the Outlook Profile MAPI connection. Outlook...