Riva CRM Integration - Documentation and Knowledge Base

How to Expire GroupWise Accounts Using a CSV File

Article ID: 160
Last updated: 13 Oct, 2010
  1. Create a csv file that identifies the NDS account login names for the desired users.
  2. Run EMU and select "Tools" > "Account Search Based on Data File".
  3. In the "Account Search Based on Data File" window, for "Step 1" browse and select your file (from Step 1 above) and click "Open".  In Step 2, select the correct user name identifier field from the drop-down list.  In Step 3, choose the type of name present in the identifier field (common name or distinguished name).  Click "Next".
  4. In the "User Accounts Search" window select the tree name or containers in the tree to search for the user names, and click "OK".
  5. Verify that there are no "Duplicate Names" or "Names Not Found".  If there are, choose cancel and take appropriate corrective action.  If you only have "Names Found", click "Continue".
  6. In the "Report Information" pane, highlight all the accounts in the NDS Context list, right-click and choose "Select in NDS View".
  7. In the "NDS Information" pane, right-click all the highlighted accounts and choose "Modify Account(s)".
  8. In the "Modify Users" window, select the "GroupWise" tab and the "Modify GW Account" button. 
  9. In the "Modify GW Account detail page, select "Set Mailbox Expiration Date" and set the date to yesterday.
  10. Click "Modify".

You cannot use EMU to remove the expiration date on accounts.  However, you can reset the expiration date to a date far into the future to re-enable the accounts.  Use the same procedure as above (Steps 1 to 10) but set the expirary date for a desired date in the future.

Article ID: 160
Last updated: 13 Oct, 2010
Revision: 1
Views: 5814