Riva CRM Integration - Documentation and Knowledge Base

How to Populate Additional Fields

Article ID: 148
Last updated: 13 Oct, 2010

Question from customer: 

I have recently used the EMU utility to create my new student accounts, I would now like to use the tool to populate fields within the NDS user accounts to reflect class, year etc, can you advise as to how EMU can be run to update users that already exist.

Answer:

  1. Highlight the students whose accounts you want to modify (or all of the accounts in a container or multiple containers).
  2. Right click on one of the selected accounts.
  3. Select Modify Accounts from file. Select the data file to be used.
  4. Set the field for the "Select Account Identifier Field". Select Highlighed Accounts (on the right side) to confirm which accounts it Found or Did not Find.
  5. Select the NDS tab from the top.
  6. Select the NDS Field to modify.
  7. Select Modify Value.
  8. Select whether to Replace Existing or Append Values. If there are multiple values, you will need to identify the Value Separator.

Do the same thing for each of the values you want to modify.

Article ID: 148
Last updated: 13 Oct, 2010
Revision: 1
Views: 5641