A "-2 Failed to Locate GoldMIne License File" message may appear in the Riva Service Monitor.
This can occur when the connection object is pointing to a local location where the GoldMine License file does not exist.
Possible Solution #1
Ensure that the path specified in the System: location of the GoldMine connection object points to the correct location of the local GoldMine License file.
Possible Solution #2
Verify that the account running the Riva sync service has full access permission to the GoldMine Server path included in the gm.ini file of the GoldMine install folder.