When selecting Request Support in the CRM Service Monitor application, the following error may occur:
Examination of the crmmon-log file may reveal an error like this:
2012-05-01 12:10:15,797 ERROR  [(null)] [CL: BugReporter; M:Send] Exception of type 'System.OutOfMemoryException' was thrown.
System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
That error was reported by the Riva BugReporter wizard when it requested system memory. Windows reported that no more memory was available. This can happen on rare occasions when all of the available system memory has been allocated to currently running processes.
If you see that error again, try the following:
Article ID: 689
Last updated: 10 Mar, 2017
Also listed in
Riva On-Premise - CRM Sync -> Manage Riva On-Premise (Admin Guides) -> Troubleshooting (Includes Monitoring) -> Resolving Microsoft Issues