Riva CRM Integration - Documentation and Knowledge Base

Default Field Mappings for GoldMine and Exchange

Article ID: 493
Last updated: 30 Oct, 2015

Here are the field mappings for Exchange and Goldmine that the Riva On-Premise server uses:

Exchange (Outlook) Field GoldMine Contact Fields
Contact Field Mappings
Full Name
Last Name
Name Prefix
Company
Title
Email Address
Web Page Address
Business Telephone Number
Home Telephone Number
Mobile Telephone Number
Business Fax Telephone Number
Business Street
Business City
Business Postal Code
Business State/Province
Business Country

*** Notes from CRM Only
Contact Field Mappings
Contact
Last
Dear
Company
Title
Email
Web Site
Phone 1
Phone 2
Phone 3
Fax
Address
City
Postal Code
State
Country

Notes (sync from CRM to Exchange Only)

Appointment Field Mappings
Subject
Body
Start Time
Duration
Recipients
Appointment/Phone Call Field Mappings
Ref
Notes
ONDATE, ONTIME
Duration
Company, Contsupref, Address1
This article was:   Helpful | Not helpful
Report an issue
Article ID: 493
Last updated: 30 Oct, 2015
Revision: 2
Views: 6300
Comments: 0