Manage Your Riva Cloud Company User Subscription

Riva Cloud Company users can manage their own Riva Cloud accounts:

• How users sync data with Riva. (PDF guide for users.)
• Common tasks:
  • Log in to a Riva Cloud account;
  • Submit a "Contact Us" form;
  • Reset your forgotten password;
  • Change your Riva Cloud login password;
  • Log out of Riva Cloud.
• Manage your connections:
  • Common connection errors;
  • Test a connection;
  • Change a connection password;
  • When CRM or email systems change.
• Manage your sync policy:
  • Enable/disable the sync policy;
  • Modify the sync policy:
    • Change the historic item filter start date,
    • Change sync category name or contact folder name;
  • Request a sync cycle;
  • View the sync logs.
• Manage your account. (For Riva Cloud subscription administrators.)