Riva CRM Integration - Documentation and Knowledge Base

2023-02-01 Salesforce - Enhanced Domains Timeline Change

Article ID: 2384
Last updated: 10 Mar, 2023

Summary


Enhanced Domains Timeline Change 
To ensure customers have adequate time to prepare, test, and make necessary adjustments for enhanced domains, the deployment timeline for this feature changed. The new timeline is as follows: 
•    Spring ’23: Enhanced domains deployed in all orgs that don’t have enhanced domains deployed, with options to opt-out & disable the feature. 
•    Summer ’23: Enhanced domains deployed in all orgs that don’t have enhanced domains deployed, with an option to disable the feature. 
•    Winter ’24: Enhanced domains enforced in all orgs. 
For additional timeline details, see Enhanced Domains Timeline in Salesforce Help.

Additional Resources 

Action Required


  1. If Enhanced Domains is already enabled in your Salesforce Org, no action is required.
  2. If Enhanced Domains is enabled after this change by Salesforce, then the reconfirm the Riva Connection to Salesforce.
    1. Riva Cloud: Please contact us for assistance.
    2. Riva On-Premise:

To refresh the Salesforce connection metadata for all of the Object Types:

  1. In the Riva Manager application, in the right pane, double-click the Salesforce connection to edit it.

  2. In the CRM Connection Edit window that appears, select the Object Definition tab.

  3. Lock the fields that you don't want to lose when you refresh the metadata. Watch out especially for the fields that are required for customizations.

  4. if you are certain that all the Object Definition fields that should be locked are locked, then between the large text boxes, click Refresh All.

  5. Save the connection.

Please contact us if you have any further questions or require support with this.

Article ID: 2384
Last updated: 10 Mar, 2023
Revision: 4
Views: 0