Riva On-Premise 2022.3 Release Notes (2022.June.1)

These release notes provide a quick overview of what is new in the following release:

What's New in This Release

Microsoft Graph

Over the past years, Microsoft has been developing Microsoft Graph API to have access to rich data available in Microsoft 365, leading to a stop for EWS API active development and the announcement of a phased deprecation of EWS APIs. We are closely monitoring the progress, as there is no parity between EWS and Graph today. 

We currently offer support for Unidirectional Calendar & Opportunity Sync, Email Sync & Conversation Follow, Bi-directional Contact Sync, and Riva Insight support and are actively working on additional capabilities. Along with that, we have built automated Graph migration processes for our customers for seamless onboarding. If you’re interested to try it out or would like to let us know your thoughts, possible concerns, and where you are in your Graph journey, start a conversation with us today!

What's New in This Release

• New Updates!
  • Microsoft Office 365 API
  • Migration Button (Office 365 to Graph)
  • Bi-Directional Contact sync
  • Opportunity sync and Conversation Follow
• Office 365
  • API 2.0

Microsoft Graph

• Riva has been closely following the updates being made for Microsoft Graph and would like to understand your needs to further build and support Graph connection for our customers. 
• If this is something that interests you, please reach out to get started. 
• Migrate from EWS/Office 365 to Graph connection button.
• Bi-Directional Contact sync for Graph based policies is now supported.
• Uni-Directional Opportunity sync from CRM to Graph based policy is now supported.
• Conversation follow using Graph based policy is now supported.

Office 365

Office 365 oAuth Connection

• The Office 365 oAuth connection used with Riva, is now using API version 2.0 as default