Edge Chromium (WebView2) Support for the Riva Insight Windows Add-In

The Riva Insight Windows add-in 2021.4 now supports Edge Chromium (WebView2) as the embedded web browser.

• With support ending for Internet Explorer, it is highly recommended to use the latest version of the Windows Add-in (at a minimum version 2021.4), and ensuring your machines meet the Web Browser Requirements
• WebView2 is highly recommended for any customer using Riva Insight's Login with Salesforce.

Web Browser Requirements:

• Edge Chromium WebView2
  • the WebView2 runtime needs to be installed separately, even if the Edge Chromium web browser is installed on the machine.
  • the WebView2 runtime is automatically installed with most Microsoft 365 subscriptions
  • if the WebView2 runtime is not installed, or has been removed, it can be downloaded from Microsoft and installed

Insight Requirements:

• Riva Insight Windows Add-in version 2021.4 or higher.
• One of the follow versions of Riva Insight Server
  • 2021.4 or higher; 
  • 2021.3 build 79884 or higher
  • 2021.2 build 79885 or higher

Usage:

• If the Edge Chromium WebView2 requirements are met:
  • the Riva Insight Windows Add-in automatically uses WebView2 (Edge Chromium) as the embedded web browser.
• If the Edge Chromium WebView2 requirements are not met:
  • the Windows Add-in continues to use the legacy embedded web browser (Internet Explorer).
  • you may experience compatibility issues
  • only Edge Chromium WebView2 will be supported past 2022

To force the Windows Add-in to use Internet Explorer on WebView2 (Chromium) supported environments

While not recommended, it is possible to force the Windows Add-in to still use Internet Explorer.

• Edit the registry (regedit.exe), and add the following String Value:
  • Location: HKEY_CURRENT_USER\SOFTWARE\Omni\
  • Type: String Value (REG_SZ)
  • Name: WebBrowser.Engine
  • Value (Data): IE
    
    
• If the Windows Add-in is centrally deployed, the setting can be applied through your deployment services software