Riva CRM Integration - Documentation and Knowledge Base

Riva Cloud Error: Riva Connection Failed to Load

Article ID: 2174
Last updated: 18 Jan, 2021

Issue

Riva Cloud displays one or two Failed to Load error messages, depending on which connection(s) failed to load.

The CRM connection is to the left, and the email connection is to the right.

Cause

Something is wrong with the CRM connection and/or email connection.

Solution

Contact the Riva Success Team.

Article ID: 2174
Last updated: 18 Jan, 2021
Revision: 5
Views: 0