Riva CRM Integration - Documentation and Knowledge Base

Riva On-Premise 3.0.61 Release Notes (2020.Aug.20)

Article ID: 2111
Last updated: 14 Sep, 2020

These release notes provide a quick overview of what is new in the following release:

Release version: 3.0.61.23424
Release date: 2020.Aug.20
Update procedure: How to update Riva
Manual update procedure: How to update Riva from a ZIP file

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What's New in This Release

Architectural Changes

Most of the improvements made in Riva On-Premise 3.0.61 are architectural changes that will be used in future releases to support new features.

Microsoft Dynamics CRM connection: New! Ability to test custom objects

  • Background: In the Dynamics CRM Connection Edit window, specifically on its Connection Test page, you can perform several advanced tests for various Object Types.
  • Now, for any advanced test, the Object Type field supports the name of a custom module. When performing the Query By test, you can enter the ContactId or the AccountId.
     

Fixed defects

Session ID vulnerability:

  • Potential problem: Under certain rare circumstances, it could have been possible for the session ID used by one user to be used simultaneously, for a short time, by another user from the same company. Unwanted result: For a short time, the first user's search results in Riva Insight would have reflected the other user's permissions.
  • Fix: We have made infrastructural changes to prevent that scenario from occurring.
     

Sugar Team information sometimes not synced properly:

  • Defect: When syncing an email to a Sugar contact that had a Team defined, the email object in Sugar did not contain the same Team as the contact.
  • Fix: Now, the sync uses the contact's Team to set the email object's Team.
     

Form Feed character caused a sync error:

  • Defect: When the Form Feed character (hexadecimal 0x0C) was used in an email, the email could not be synced by SmartConvert and an error was issued.
  • Cause: An invalid email or mailbox was queried for.
  • Fix: The sync filters out invalid emails or mailboxes from being queried.
     

Could not paste a multi-line value into the Value cell of an advanced or custom option:

  • Background: In sync policies and some connections, there is an Advanced Options tab. On that tab, you can paste a value into a cell in the Value column.
  • Defect: If the text of an advanced or custom option value was spread over multiple lines and someone attempted to paste it in a Value cell, only the first line was pasted.
  • Fix: Now, all the lines of a multi-line value are pasted in a Value cell.
     

Article ID: 2111
Last updated: 14 Sep, 2020
Revision: 10
Views: 0