Riva CRM Integration - Documentation and Knowledge Base

Riva Cloud 2020.3 Release Notes

Article ID: 2106
Last updated: 30 Jun, 2020

These release notes provide a quick overview of what is new in the following release:

Release version: 2020.3
Release date: June 30, 2020

What's New in Riva Cloud

Architectural changes

Most of the improvements made in this version are architectural changes that will be used in future releases to support new features.

Updated Riva Insight page

  • The installation of Riva Insight by Office 365 admins has been simplified. Now only one manifest needs to be installed. Accordingly, now the Riva Insight page displays only one manifest link.

    Note: The installation of Riva Insight by other people with other methods has not changed. The Riva Insight page still displays a link for other installation methods.

  • The Riva Insight page is accessed on the main menu bar of Riva Cloud, by selecting the Riva Insight icon.

Fixed defects

  • The calculation of the Total Items Synced was inaccurate. — Now, as expected, it is accurate.
    Note: The Total Items Synced is one of the sync metrics in Riva Cloud.

  • The Impersonate User control was cut off the bottom of a page. — Now, as expected, the control is visible near the bottom of that page.

  • Sometimes, in Riva Cloud Company, in the User Manager, user accounts that were syncing properly were displayed with a yellow Warning status and the Last Sync Date, time, and Active user count were inaccurate. — Now, as expected, when user accounts are syncing properly, they are displayed with a green status and all the data is accurate.

Article ID: 2106
Last updated: 30 Jun, 2020
Revision: 6
Views: 0