Error Occurred Starting Sync: [ServerError] The Request Failed with HTTP Status 503: Service Unavailable

Issue

In Riva Cloud or Riva On-Premise, the following error may appear in the sync logs and prevent the sync from completing its cycle.

Cause

The Riva Cloud or Riva On-Premise server is unable to handle the request due to a temporary overloading or server maintenance.

Solution

Usually, no action is required, because the issue will resolve itself when the server becomes available again.