Riva CRM Integration - Documentation and Knowledge Base

Error Occurred Starting Sync: [ServerError] The Request Failed with HTTP Status 503: Service Unavailable

Article ID: 1954
Last updated: 25 Feb, 2020


In Riva Cloud or Riva On-Premise, the following error may appear in the sync logs and prevent the sync from completing its cycle.

Error occurred starting sync: [ServerError] The request failed with HTTP status 503: Service Unavailable


The Riva Cloud or Riva On-Premise server is unable to handle the request due to a temporary overloading or server maintenance.


Usually, no action is required, because the issue will resolve itself when the server becomes available again.

Article ID: 1954
Last updated: 25 Feb, 2020
Revision: 4
Views: 12
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