Riva CRM Integration - Documentation and Knowledge Base

Sugar: Error Occurred in PollChanges for Module - Task: [MissingRequiredField] Required Field LastModified Was Missing

Article ID: 1937
Last updated: 18 Jun, 2019


One or both of these errors can be seen in the Riva Cloud or Riva On-Premise logs when polling for changes in specific modules during synchronization.

Error occurred in PollChanges for module - Task: [MissingRequiredField] Required field LastModified was missing
[Opportunity] Error - [Unknown] Error occurred in PollChanges


Some required fields are missing in the affected modules. Often, it is the Last Modified Date field. For example, the first sample error reports that a Last Modified Date could not be found for a task.


Update the module with the missing Last Modified date by following these steps:

  1. In Sugar, open the task lists for users.

  2. Sort the tasks by Last Modified Date.

  3. Update/ assign a last modified date. Choose the current date.

  4. Save.

Applies to

  • Riva Cloud for Sugar.
  • Riva On-Premise for Sugar.

This article was:   Helpful | Not helpful
Report an issue
Article ID: 1937
Last updated: 18 Jun, 2019
Revision: 4
Views: 790
Comments: 0
Also listed in