Back Up Custom CRM Connection Settings

To back up the custom settings of a CRM connection:

1. In the Riva Manager application, in the top left corner, double-click the Riva logo.

2. In the About Riva window that appears, in the top right corner, double-click the Riva version number.

   Result: Windows Explorer displays the Riva installation folder.

3. Expand the Riva folder.

4. Copy the Custom folder, and save it in a secure location.