Riva CRM Integration - Documentation and Knowledge Base

Salesforce Organization Id in Riva License for Salesforce

Article ID: 1599
Last updated: 06 Sep, 2017

In Riva 2.4.42 and higher, all new licenses for Salesforce are directly linked to an 18-digit Salesforce Organization ID (OrgId). In previous versions of Riva, only the internet domain was used.

15-digit Organization IDs do not work. Only the 18-digit IDs do.

Previously generated licenses are still supported until renewal time.

All Salesforce license renewals require a new license request that uses this license type.

Article ID: 1599
Last updated: 06 Sep, 2017
Revision: 9
Views: 3340