Earlier versions of Riva On-Premise (2.4.41 or lower, 126.96.36.199656 or lower, or 188.8.131.52658 or lower) may fail to connect to a Dynamics CRM server after it is upgraded to Dynamics CRM 2016. The following error occurs:
If a connection test is performed in the Riva Manager application, the following error appears:
Riva uses .DLL files from the Microsoft Dynamics CRM SDK (software development kit). Microsoft Dynamics CRM 2016 requires newer versions of two of those .DLL files which are also dependent on .NET 4.5.2.
This issue applies to Riva connecting to Microsoft Dynamics 2016 on-premises.
Note: Riva continues to connect with Dynamics Online hosted through Office 365.
Upgrade Riva On-Premise for Dynamics 2016+ Compatibility
Audience: Riva administrators.
Upgrade Riva to add compatibility for on-premises Microsoft Dynamics CRM 2016 servers.
To upgrade older versions of Riva for Dynamics 2016+ compatibility:
Article ID: 1426
Last updated: 11 Apr, 2017
Dynamics-SDK-SRM-DLL-Files.zip (230 kb)