Applies to: Riva Cloud and Riva On-Premise.
Audience: Messaging Team.
For Riva to synchronize HCL Notes with your CRM, see the following offer, information, and set of procedures:
White Glove Session: Is this the first time you implement Riva?
If you are looking to deploy or evaluate the Riva integration for HCL Notes, we currently offer a “white glove” professional on-boarding service, free of charge. Within three hours of discovery, installation, configuration, licensing, testing, and introductory admin training, we will have you up and running with Riva. Contact the Riva Success Team.
Before preparing HCL Notes for Riva, review the following documentation:
To prepare for the integration of HCL Notes with Riva:
Article ID: 1330
Last updated: 18 Dec, 2019
Also listed in
Riva On-Premise - CRM Sync -> Get Started with Riva On-Premise -> Deploy Riva On-Premise -> Step 1 - Prepare -> Prepare Email Systems for Riva -> HCL Notes (IBM Notes)
Riva Cloud - CRM Sync -> Get Started -> Configure Your Email -> Prepare Your Email System -> Company Mode