Riva CRM Integration - Documentation and Knowledge Base

Default Mappings for Google Fields <> Salesforce Fields

Article ID: 1323
Last updated: 29 Oct, 2019

The following tables display the most common Google and Salesforce contact, task, and calendar fields that Riva Cloud or Riva On-Premise syncs. Additional fields may require customization. The names used in the tables are the standard (default) names displayed to Google and Salesforce users.

Contact Fields

Google Field Salesforce Field
Prefix Prefix
Name Name
Nickname N/A
Phonetic Last Name N/A
Phonetic First Name N/A
Company Account Name
Job Title Title
Work Email Email
Home Phone Home Phone
Work Phone Phone
Work Fax Fax
Mobile Phone Mobile
Assistant Phone Assistant Phone
Other Phone Other Phone
Work Address Mailing Address
Street Mailing Street
City Mailing City
State/Province Mailing State/Province
ZIP/Postal Code Mailing ZIP/Postal Code
Country/Region Mailing Country
Home Address Home Address
Street Mailing Street
City Mailing City
State/Province Mailing State/Province
ZIP/Postal Code Mailing ZIP/Postal Code
Country/Region Mailing Country
Birthday Birthday
Notes Description

Task Fields

Google Field Salesforce Field
Subject Subject
Due Date Due Date
Comments Comments
N/A Related To
N/A Status

Calendar Fields

Google Field Salesforce Field
Subject Subject
All Day All-Day Event
From Time Start
Until Time End
N/A Related To
Visibility Private
Where Location
Show me as Show Time AS
Description Description

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Article ID: 1323
Last updated: 29 Oct, 2019
Revision: 6
Views: 5064
Comments: 0
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