Riva CRM Integration - Documentation and Knowledge Base
Company Mode
Most CRMs Need No Preparations for Riva Cloud Company
Most CRMs supported by Riva do not require configuration changes for Riva Cloud Company. The only exception is SAP. See Prepare SAP for Riva. For all other supported CRMs, proceed directly to creating your CRM connection.
Prepare SAP Hybris Sales (SAP C4C) for Riva
Note for Riva Cloud: A new Riva connection to this CRM is no longer configurable in the Riva Cloud UI. For a new Riva connection, contact the Riva Success Team. An existing Riva connection with this CRM is still available for editing on...