Riva CRM Integration - Documentation and Knowledge Base
Background Technical Information
Riva Cloud - Operations Policy Overview - What Information is Retained?
Outline of the information privacy and data retention policy: Riva Cloud data architecture. Data center and certifications. Collecting information. Communication and network traffic encryption. Requesting access to collected...
Solarwinds Vulnerability: Was Riva at Risk?
In December 2020, Solarwinds was the victim of a cyberattack that inserted a vulnerability within certain builds of their OrionĀ® Platform software. Are Any Riva-related Services Affected? Riva does not use any impacted Solarwinds...
G Suite: The New Name for Google Apps
Riva Cloud and Riva On-Premise integrate with these G Suite apps: Gmail (includes contacts, tasks, and email). Calendar. Drive. For more information on the name change, see About the name change from Google Apps to G Suite. The...
Heartbleed SSL Vulnerability: Are Riva Cloud Customers at Risk?
In early April 2014, the OpenSSL project announced a serious security vulnerability in the OpenSSL libraries nicknamed "Heartbleed". The Heartbleed bug is a major vulnerability in the popular OpenSSL software library that compromises...
What is happening with Exchange Online, Basic Authentication and Modern Authentication
This article applies to Riva On-Premise and Riva Cloud. Riva uses the Microsoft-provided data-access API, primarily the "Exchange Web Services" (EWS) technology, using HTTP with TLS/SSL to provide secure communication with Microsoft...