Riva CRM Integration - Documentation and Knowledge Base
Prepare Exchange
Prepare Office 365 Exchange Online for a Riva EWS Connection
Important Notice: This article applies to Riva On-Premise and Riva Cloud Corporate. These steps do not apply to Riva Cloud Company. This article describes how to prepare for a Riva connection to Office 365 Exchange Online. Riva...
Prepare Office 365 Exchange Permissions for Riva Connections
Note for Riva Cloud: Create an Office 365 OAuth connection before performing the procedures described in this article. Requirement for Riva EWS connections that use impersonation: The Riva connection user must be assigned permissions...
Prepare the Exchange Mailbox for the Riva Connection User
The Riva Exchange MAPI and EWS connections (Riva On-Premise) and EWS connection wizard (Riva Cloud CORPORATE subscription) need to use the credentials of a fully enabled Exchange mailbox user that is configured to support IMPERSONATION...
Testing the Exchange Connection Account
Before configuring the Riva connection to Exchange, confirm that the Riva connection account in Exchange meets the full access (or delegated access) permissions necessary to allow Riva impersonation access to the target user Exchange...
AppRiver: How to Request "Delegate Full Access" Permissions
Send an email to hosting@appriver.com with the following message: Please grant the 'admin@company-domain.com' user to "Full Access" permission for the following mailboxes: user1@company-domain.com user2@company-domain.com ...
IT Solutions Now: How to add "Delegate Full Access" on User Mailboxes
Applies to... The Riva connection account for Exchange requires "Delegate" full access permissions to the mailboxes of the target users. For on-premises Exchange systems, this is normally configured with Exchange Management Console....
Rackspace: Add "Delegate Full Access" for User Mailboxes
Applies to... The Riva connection user for Exchange requires "Delegate" full access permissions to the mailboxes of the target users. For Rackspace customers, assigning "Delegate" full access permissions is done by using the online...