Riva CRM Integration - Documentation and Knowledge Base
Sub Categories
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Admin Guides
Each admin guide is a collection of links for all of a Riva Cloud admin's tasks.
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Common Procedures
These are short, basic procedures that other procedures link to.
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Deprecated Articles
The deprecated articles have links to the up-to-date articles.

Additional Information
Kaseya Ransomware: Was Riva at Risk?
On July 2 2021, Kaseya, an IT solutions developer for enterprise clients and MSPs, announced that it had become the victim of a cyberattack. Are any Riva-related services affected? No. Riva does not use any Kaseya products. More...
Riva Cloud - Amazon Web Services Outage (November 25, 2020)
Service restored for Riva Cloud customers at 12:20 pm MDT on November 25, 2020. Summary AmazonAWS outage was affecting Riva Cloud login and logging which can also cause delayed sync cycles. Root Cause Analysis After review, it was...
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