Riva CRM Integration - Documentation and Knowledge Base
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Prepare Your CRM for Riva
Understand Riva Impersonation Models
To synchronize multiple users from a single Riva connection and to avoid having to create individual user connections with individual passwords and sync policies in Riva, a configuration option called “Impersonation” is available. ...
Prepare Your CRM for Riva to Sync It with Email
Audience: CRM Management Team Various preparations are required on the CRM side for Riva to sync the CRM with an email system. In the following list, select your CRM to open the list of preparations for your CRM. 1CRM (info@hand) ...