Riva CRM Integration - Documentation and Knowledge Base
Hosted Exchange
Prepare for a Riva Server Exchange Web Services Connection
This article describes how to prepare for a Riva connection to Exchange on-premises using Exchange Web Services (EWS). Riva On-Premise supports connections to hosted and on-premises Exchange systems. If your Riva On-Premise server...
IT Solutions Now: How to add "Delegate Full Access" on User Mailboxes
Applies to... The Riva connection account for Exchange requires "Delegate" full access permissions to the mailboxes of the target users. For on-premises Exchange systems, this is normally configured with Exchange Management Console....
Rackspace: Add "Delegate Full Access" for User Mailboxes
Applies to... The Riva connection user for Exchange requires "Delegate" full access permissions to the mailboxes of the target users. For Rackspace customers, assigning "Delegate" full access permissions is done by using the online...
AppRiver: How to Request "Delegate Full Access" Permissions
Send an email to hosting@appriver.com with the following message: Please grant the 'admin@company-domain.com' user to "Full Access" permission for the following mailboxes: user1@company-domain.com user2@company-domain.com ...
Hosted Exchange Service Provider Reports Excessive Logging
Even when Riva On-Premise is correctly synchronizing data, an Exchange 2007 EWS hosted service provider might report excessive logging, as in the following example. 208.88.241.55 ExchangeServicesClient/14.00.0650.007 200 0 0 ...
Impersonation Test Error: Riva Cannot Resolve Mailbox of Target Users
Applies to Office 365 and Exchange (EWS) connections to Riva. Issue The following sequence of events occurs: The SMTP address has no mailbox associated with it. The connection test for the Riva EWS connection passes. The...
Prepare Office 365 Exchange Permissions for Riva Connections
Requirement for Riva EWS connections that use impersonation: The Riva connection user must be assigned permissions that enable impersonation access into the "target" user mailboxes. Office 365 supports both Exchange Application...