Riva CRM Integration - Documentation and Knowledge Base
Sub Categories
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Manage Your Account
View the account summary. Change the Admin user password. Increase or decrease the number of licensed users. And more.
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Manage Your Connections
Manage CRM or email connections: change a password, test a connection, and more.
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Manage Your Sync Policy
Enable, disable, or edit a sync policy. View the sync logs. Request a sync cycle. And more.
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Manage Users
Add or remove a user. Enable or disable a user's sync. Change a user's password. And more.
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Manage Your CRM for Riva
Advanced options and settings to enhance the Riva sync of your CRM. Troubleshooting of and solutions for possible sync errors.
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Manage Your Email System for Riva
Advanced options and settings to enhance the Riva sync of your email system. Troubleshooting of and solutions for possible sync errors.

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Riva Cloud Support and Professional Services
Riva Cloud licenses include access to technical support. This article defines what is included in "technical support" and what services are available as billable "professional services". Technical Support Your Riva Cloud purchase...
Priority Enterprise Support
Priority Enterprise Support is available as a paid service. Priority Enterprise Support includes: Preferred Enterprise support during standard support hours Immediate after-hour support for critical issues* After-hour support for...