http://kb.omni-ts.com/ http://kb.omni-ts.com/entry/57/ SYMPTOMS [Meetings:40] Access Denied : You do not have access [Contacts:40] Access Denied : You do not have access [Leads:40] Access Denied : You do not have access [Email:40] Access Denied : You do not have access [Cases:40] Access... Riva CRM Integration Server/Riva Server Knowledge Base/CRM Systems/SugarCRM/Errors & Troubleshooting Tue, 21 Feb 2012 10:23:08 -0700 http://kb.omni-ts.com/entry/324/ How to Calculate Server Resources A customer asked for the recommended specs for a Riva server that will be licensed for 400 accounts, specifically how often synchronization should occur and how many execution threads to assign without overloading... Riva CRM Integration Server/Riva Server Knowledge Base/Riva Server/Manage Server Configuration Mon, 20 Feb 2012 11:01:35 -0700 http://kb.omni-ts.com/entry/462/ Riva Live users with Personal accounts, or who have an account as part of a Riva Live Company subscription, are able to manage their own Riva Live account: Login into a Riva Live account Engage in a live chat session with Riva Live sales... Riva Live Thu, 16 Feb 2012 21:05:06 -0700 http://kb.omni-ts.com/entry/107/ Getting started You are welcome to try Riva Live for a FREE 15-day trial period. You need to complete the following activity to get started: Step 1 - Register an account Step 2 - Create your connections to your CRM account and... Riva Live Thu, 16 Feb 2012 21:04:47 -0700 http://kb.omni-ts.com/entry/589/ Common System Requirements Certified CRM Systems: info@hand CRM, intelecrm, Microsoft Dynamics CRM, NetSuite, Oracle On Demand, SageCRM, Salesforce.com, and SugarCRM. Logon Credentials: For CRM synchronization the user... Riva Live/Riva Live Corporate Guides/Prepare for Riva Live Corporate Thu, 16 Feb 2012 21:00:18 -0700 http://kb.omni-ts.com/entry/606/ Riva Live Corporate requires a CRM connection to the Microsoft Dynamics CRM using a designated account that can impersonate target user CRM user accounts. Riva Live supports customers with public internet access who use: ... Riva Live/Riva Live Corporate Guides/Prepare for Riva Live Corporate/Prepare CRM Systems for Riva Live Corporate Thu, 16 Feb 2012 20:59:17 -0700 http://kb.omni-ts.com/entry/605/ Riva Live Corporate requires a CRM connection to the NetSuite using an admin level account that can impersonate target user CRM user accounts. Riva Live supports customers with public internet access who use: Exchange Web... Riva Live/Riva Live Corporate Guides/Prepare for Riva Live Corporate/Prepare CRM Systems for Riva Live Corporate Thu, 16 Feb 2012 20:32:09 -0700 http://kb.omni-ts.com/entry/580/ The Riva connection to NetSuite requires using credentials of a NetSuite account that is assigned to a NetSuite role with sufficient permissions to create, edit, remove, export and import data that will be synchronized by Riva. Most customers... Riva CRM Integration Server/Riva Server Knowledge Base/CRM Systems/NetSuite CRM Thu, 16 Feb 2012 20:29:18 -0700 http://kb.omni-ts.com/entry/604/ Riva Live Corporate requires a CRM connection to the SalesLogix using an admin level account that can impersonate target user CRM user accounts. Riva Live supports customers with public internet access who use: Exchange Web... Riva Live/Riva Live Corporate Guides/Prepare for Riva Live Corporate/Prepare CRM Systems for Riva Live Corporate Thu, 16 Feb 2012 20:14:56 -0700 http://kb.omni-ts.com/entry/423/ Riva CRM Integration Server support data integration to SalesLogix CRM 7.0 and higher versions. This article describes how to prepare a SalesLogix system and the Riva server, to support a Riva impersonation connection to SalesLogix. The... Riva CRM Integration Server/Riva Server Knowledge Base/CRM Systems/Sage Saleslogix Thu, 16 Feb 2012 20:04:18 -0700 http://kb.omni-ts.com/entry/599/ Riva Live Corporate requires a CRM connection to the SageCRM On-Demand using an admin level account that can impersonate target user CRM user accounts. Riva Live supports customers with public internet access who use: Exchange... Riva Live/Riva Live Corporate Guides/Prepare for Riva Live Corporate/Prepare CRM Systems for Riva Live Corporate Thu, 16 Feb 2012 20:01:55 -0700 http://kb.omni-ts.com/entry/581/ Riva supports data synchronization between SageCRM On Demand and Exchange or GroupWise. This article describes how to prepare a SageCRM connection account and the Riva server to support a Riva impersonation connection to NetSuite. The... Riva CRM Integration Server/Riva Server Knowledge Base/CRM Systems/SageCRM Thu, 16 Feb 2012 19:34:36 -0700 http://kb.omni-ts.com/entry/415/ Riva CRM Integration Server support data integration to GoldMine 8.5+ and 9.0+ systems. This article describes how to prepare GoldMine and the Riva server to support a Riva impersonation CRM connection to GoldMine. The following... Riva CRM Integration Server/Riva Server Knowledge Base/CRM Systems/GoldMine Thu, 16 Feb 2012 19:25:44 -0700 http://kb.omni-ts.com/entry/110/ In most environments, customers elect to deploy Riva for Exchange by enabling the "use impersonation" connection option in the sync policy. In those deployments, the typical configuration involves creating: one Riva connection to... Riva CRM Integration Server Thu, 16 Feb 2012 19:20:29 -0700 http://kb.omni-ts.com/entry/1/ Riva CRM Integration Server makes use of the Riva application which must be installed and configured on a host Windows system. For Riva CRM, the following types of system requirements must be met: Prepare Windows for Riva - minimum... Riva CRM Integration Server Thu, 16 Feb 2012 19:07:13 -0700