Riva Cloud - Change Log

Article ID: 780
Last updated: 08 Sep, 2017

Riva Cloud is frequently updated. New features and enhancements are applied to all paid and trial accounts as soon as the Riva Cloud update is applied.

Riva Cloud 2017.5 (Sept. 8)

  • More secure "Forgot Password" process.
  • Timezone awareness for peak, non-peak, and blackout hours.
  • Shortcut to sign in to Riva Cloud with Google.
  • Corrected range of colours for Google-based sync policies.
  • Release notes 2017.5.

Riva Cloud 2017.4 Hot Fix (Aug. 14)

  • Fixed defects for the new User Manager.
  • Ability to find out when a connection or policy was created and last modified.
  • Release notes 2017.4 Hot Fix.

Riva Cloud 2017.4 (July 21)

  • Ability to log in with Google.
  • Entering the final stages of transitioning to the new User Manager.
  • Release notes 2017.4.

Riva Cloud 2017.3 (May 24)

  • Increased security.
  • New home page.
  • New header.
  • Improved Delete Safety.
  • Increased user limit.
  • Streamlined registration for the free 15-day trial.
  • Fixed Error Email Notification issue.
  • Release notes 2017.3.

Riva Cloud 2017.2 (March 21)

  • Improved workflow when getting started with Riva Cloud.
  • Ability to change the password of a Riva - Google connection.
  • Improved navigation to — and in — the documentation.
  • Release notes 2017.2.

Riva Cloud 2017.1 (February 2)

  • Improved guidance to know when to save a sync policy for Exchange or IBM Notes.
  • Improved ability to report issues to the Riva Success Team.
  • Improved payment processing.
  • Slightly simplified Riva Cloud page display.
  • Improved navigation.
  • Release notes 2017.1.

Riva Cloud 2016.04 (April)

  • Improved performance.
  • Compatibility with Sugar 7.7.
  • Even more finely tuned sync for some platforms.
  • Release notes 2016.04.

Riva Cloud 2015.11 (November)

  • Synchronization enhancements are available for a few CRMs.
  • Universal Change Detection (UCD).
  • Release notes 2015.11.

Riva Cloud 2015.06 (June)

  • Synchronization enhancements are available for the following CRMs:
    • Microsoft Dynamics CRM 2015, 2013, or 2011 Rollup 10 or higher.
    • Oracle CRM On Demand.
    • Salesforce.
  • Release notes 2015.06.

Riva Cloud 2015.04 (April)

  • Embedded You-Tube videos to Policy settings page.
  • Updated Welcome page for ease of setup.
  • Added APAC Contact info to Contact Us page.
  • Exchange connection error message links to Knowledge Base article procedure.
  • Release notes 2015.04.

Riva Cloud 2014.06 (June)

  • Added feature to skip appointments marked as Private.
  • Updated Sync Log Viewer.
  • "Ask Us" added to website for easy access to the Riva Success team.
  • Release notes 2014.06.

Riva Cloud 2014.02 (February)

  • Added Error Email Notifications to the synchronization policy editor.
  • Enabled "Delete Safety" to prevent Riva from syncing mass deletes of items.
  • Release notes 2014.02.

Riva Cloud 2013.10 (October)

  • Refreshed Web UI with new look and feel. Added navigation menu bar with large icons.
    • Knowledge Base being updated to reflect changes.
  • Switched Microsoft Dynamics CRM 2011 and Office 365 connections to production.
  • Added Technology Preview connection for Oracle Sales Cloud.
  • Implemented easy-to-follow step-by-step wizard process to set up a Riva Cloud user.
  • Improved logging services to reduce time for logs to load into log viewer windows.
  • Added ability for customers to switch to paid subscriptions online.

Riva Cloud 2013.07 (July)

  • Added a Technology Preview connection for Microsoft Dynamics CRM hosted on Office 365.
  • Added a Technology Preview connection for Microsoft Dynamics CRM 2011 (Roll-up 10+).
  • Added a Technology Preview connection for IBM Notes and Domino.
  • Riva support can bulk-add a large number of users from a .CSV file.

Riva Cloud 2012.07 (July-August)

  • Salesforce: New connections will use OAuth. (No need to store password in Riva Cloud. Will be token-based. This also means passwords never expire.)
  • Salesforce: Convert standard User/Pass connection to OAuth.
  • All Editions: Included new Policy advanced options where applicable.
  • Moved connection-specific advanced option to the policy edit, instead of connection edit.

Riva Cloud 2012.06 (June)

  • Premium Edition now includes “Sent Items”.
  • All Editions: Unlimited Historic Data.
  • All Editions: Unlimited Record Limit.
  • Salesforce: Implemented "Standard Impersonation." as default for Corporate-mode connections.
  • Licensing: New “Admin-Only” license type – is not included in active user license count and is not included in policies. Ideal for corporate mode and when using dedicated administrator accounts.
  • Licensing: Disabled users are no longer included in the active user license count.
  • Licensing: Lite now has a 60-min sync interval instead of twice a day.
  • SmartConvert: Added option “Treat 'Reply-To:' as From”.
  • Billing: Invoice viewable and downloadable online.
  • Billing: Ability to increase subscription user count.
  • Billing: Payment details for Bank Transfer and Cheque now available under payment method.
  • Billing: Accounts configured for Bank Transfer or Cheques do not see change credit card payment method.
  • Billing: A user is warned if the account has outstanding billing.

Riva Cloud 2012.05 (May)

  • All Editions: “Sync Now!” Button added.
  • All Editions: Included many new Policy advanced options:
    • Policy (Address Book + Calendar): Added “Read-only: CRM to Exchange Only”.
    • Policy (Address Book): Replace Contact Website with Contact Web Link.
    • Policy (Address Book): Max record counts.
    • Policy (Calendar): Append “Related Contact Info” to appointment body.
    • Policy (Calendar): Disable reminder sync.
    • Policy (Calendar+Email): Disable Attachments.
    • Policy (Calendar+Email): Append “Attachment Summary” to email body.
  • NetSuite: Added connection-specific advanced options.
  • Salesforce: Added connection-specific advanced options.
  • Sugar: Added connection-specific advanced options.

Riva Cloud 2012.04 (April)

  • Standard and Premium Editions: Ability to change historic start date and auto-repoll.
  • Exchange: Added Auto-discover support.
  • Exchange: Connection login user and synchronized users can be split (used with delegate access).
  • Billing: Created new “My Account” with Account Summary and Payment History.



Article ID: 780
Last updated: 08 Sep, 2017
Revision: 17
Views: 2186
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