Background Technical Information
Riva Cloud Information Privacy - What Information is Retained?
There is a more up-to-date version of this article. See http://www.rivacrmintegration.com/trust/. Outline of the information privacy and data retention policy: Riva Cloud data architecture. Data center and certifications. ...
How Does Riva Communicate with Exchange?
This article applies to Riva On-Premise and Riva Cloud. Riva uses the Microsoft-provided "Exchange Web Services" (EWS) technology using HTTP with TLS/SSL to provide secure communication with Microsoft Exchange for Office 365, hosted...
G Suite: The New Name for Google Apps
Riva Cloud and Riva On-Premise integrate with these G Suite apps: Gmail (includes contacts, tasks, and email). Calendar. Drive. For more information on the name change, see About the name change from Google Apps to G Suite. The...
Heartbleed SSL Vulnerability: Are Riva Cloud Customers at Risk?
In early April 2014, the OpenSSL project announced a serious security vulnerability in the OpenSSL libraries nicknamed "Heartbleed". The Heartbleed bug is a major vulnerability in the popular OpenSSL software library that compromises...


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