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folder Manage Your Account
View the account summary. Change the Admin user password. Increase or decrease the number of licensed users. And more.
folder Manage Your Connections
Manage CRM or email connections: change a password, test a connection, and more.
folder Manage Your Sync Policy
Enable, disable, or edit a sync policy. View the sync logs. Force a sync now. And more.
folder Manage Users
Add or remove a user. Enable or disable a user's sync. Change a user's password. And more.
folder Manage Your CRM for Riva
Advanced options and settings to enhance the Riva sync of your CRM. Troubleshooting of and solutions for possible sync errors.
folder Manage Your Email System for Riva
Advanced options and settings to enhance the Riva sync of your email system. Troubleshooting of and solutions for possible sync errors.


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document Riva Cloud Support and Professional Services
Riva Cloud licenses include access to technical support. This article defines what is included in "technical support" and what services are available as billable "professional services". Technical Support Your Riva Cloud purchase...
document Priority Support
Priority support is available as a paid service for critical issues that occur outside Riva's standard support hours. Critical issues are defined as P1 and P2 priority levels in the following chart. Priority support does NOT apply to P3,...


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