Planning & Design
Riva On-Premise Requirements: Server, Firewall, Scalability
In Riva 2.4.55, the Microsoft .NET requirement was increased from .NET 4.5 to .NET 4.5.2. Riva is fully compatible with virtual and physical servers that meet the following criteria: For initial evaluation: If this is an...
Riva Synchronization Platform: Overview and Scalability
Applies to Riva 2.4.42 or higher. Contents: Overview of the Riva Synchronization Platform Single-server configuration Multiple-server configuration Services Sync Service Node Global Sync Configuration Service ...
Riva On-Premise Information Privacy - What Information Is Retained?
Contents Riva On-Premise data architecture Data center and certifications Collecting information Communication and network traffic encryption Requesting access to collected information Riva On-Premise Data Architecture The...
Do Not Run Riva CRM Integration Twice Against the Same User
Background Some clients would like to use Riva Cloud to test functionality before installing Riva On-Premise. Do not configure the same email and CRM user combination in more than one instance of Riva at the same time. Explanation...
How Do You Want Riva On-Premise to Sync Your CRM and Exchange Data?
Audience: Project Team Lead, End-User Evaluation Team, and Riva Administrators. (For a similar article intended for end users, see How does Riva sync your CRM and Exchange data.) Objectives and the means to reach them To understand...
How Do You Want Riva On-Premise to Sync Your CRM and IBM Notes Data
Audience: Project Team Lead, End-User Evaluation Team, and Riva Administrators (For a similar article intended for end users, see How Does Riva Sync Your CRM and IBM Notes Data.) Objectives and the means to reach them To understand...
How Do You Want Riva On-Premise to Sync Your CRM and Google G Suite Data
The Riva sync policy is the key component in determining how Riva syncs data between the CRM user accounts and corresponding user mailboxes. Understanding how Riva syncs data is critical to successfully setting the options in the Riva...
How Do You Want Riva On-Premise to Sync Your CRM and GroupWise Data?
Audience: Project Team Lead, End-User Evaluation Team, and Riva Administrators. (For a similar article intended for end users, see How Does Riva Sync Your CRM and GroupWise Data.) Objectives and the means to reach them To...
Riva Software Development Life Cycle
Riva CRM Integration uses a Software Development Life Cycle (SDLC) process that includes the following: Initiation, planning, design, development, testing, implementation, maintenance, and disposal. Peer code review. Information...


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