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folder Riva Cloud - FAQ, How-to's & Tips


Manage Your Riva Cloud Subscription
 
document Admin Guide: Riva Cloud Corporate
The Riva Cloud Corporate admin user can perform a wide variety of tasks: Common tasks: Log in to Riva Cloud; Submit a "Contact Us" form; Reset a forgotten password; Change the Riva Cloud login password; Log out of Riva...
document Admin Guide: Riva Cloud Company
As the Riva Cloud Company admin user, there are many management tasks that you can perform: Common tasks: Log in to Riva Cloud; Submit a "Contact Us" form; Log out of Riva Cloud. Manage My Account: View the account...
document Manage My Riva Cloud Company User Subscription
Riva Cloud Company users can manage their own Riva Cloud accounts: How users sync data with Riva. (PDF guide for users.) Common tasks: Log in to a Riva Cloud account; Submit a "Contact Us" form; Reset your forgotten password; ...
document Admin Guide: Manage My Account
Riva Cloud clients with a single user subscription and Riva Cloud admin users for COMPANY and CORPORATE subscriptions have the ability to manage their Riva Cloud subscription details. To access this functionality, select My Account from...
document Order a Paid Riva Cloud Subscription
To order a paid subscription: Method #1: To purchase a subscription directly from the Riva Cloud account, select Purchase Now. Watch a quick demo on YouTube. Method #2: Call our Riva Success Team, and speak to a...
document Setting the Payments Methods
The online payment method provides a secure method of accepting credit card payments that will be billed monthly or annually. The online payment portal accepts Visa and MasterCard. Alternatively, you can use the credit card authorization...
document Riva Cloud Information Privacy - What Information is Retained?
Outline of the information privacy and data retention policy: Riva Cloud data architecture. Data center and certifications. Collecting information. Communication and network traffic encryption. Requesting access to collected...
document Heartbleed SSL Vulnerability: Are Riva Cloud Customers at Risk?
In early April 2014, the OpenSSL project announced a serious security vulnerability in the OpenSSL libraries nicknamed "Heartbleed". The Heartbleed bug is a major vulnerability in the popular OpenSSL software library that compromises...
document Manage Your Connections: Riva Cloud Corporate
Audience: Riva Cloud Corporate admin. To edit or manage your existing CRM or email connection: On the Dashboard, locate the connection, and select Edit. Specifically, from the Dashboard, you can Address common...
document Manage Your Connections: Riva Cloud Company
Audience: Riva Cloud Company admins and the Riva Cloud Company users who manage their own connections. To edit or manage your existing CRM or email connection: On the Dashboard, locate the connection, and select Edit. ...
document Manage a Sync Policy - Riva Cloud
Audience: Riva Cloud Corporate admins, Riva Cloud Company admins and users, and Riva Cloud Single-User mode. You can perform several operations to manage a synchronization policy: Enable or disable the sync policy; Modify the sync...
document Riva Cloud Admin: Edit a User
(Applies to any Riva Cloud mode (Corporate, Company, or Single-User).) You can edit a target user for several things, for example to adjust a user's Riva Cloud (https://www.rivacloud.com/live/) login account. Common edit user...
document Manage Users in Riva Cloud Corporate
To manage target users: On the Riva Cloud menu bar, select Users. The Users Panel contains a list of all currently enrolled users. The lower right corner indicates the number of users and the total available license seats. ...
document Manage Users in Riva Cloud Company
To access the Manage Users page: On the Riva Cloud menu bar, select Users. The Manage Users page appears. In Riva Cloud Company, on the Manage Users page, you can Change the admin user to be an admin-only...
document Riva Cloud: Log In/Out, Contact Us, Password Change/Forgot
Audience: Riva Cloud administrators, self-managing users in Company mode, and users in single-user mode. Such users need to log in to Riva Cloud to create or manage their CRM connections, email connections, and sync policies, or...


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