Latest Release.  We are pleased to announce the latest release 2.4.25 (2011.11.23) of Riva CRM Integration Server.  Please use this link to register for a 15-day trial evaluation of Riva Integration Server. See Overview of a...

Riva CRM Integration Server Riva CRM Integration delivers transparent, server-side two-way synchronisation of appointments, tasks, notes, phone calls, contacts, leads and accounts between Microsoft Exchange (Office 365, BPOS,...

This article will discuss what a typical Riva CRM integration server deployment involves and what will be installed on the host Windows system.  A typical deployment involves the following steps: Preparing the Environment...

Riva CRM Integration Server makes use of the Riva application which must be installed and configured on a host Windows system.  For Riva CRM, the following types of system requirements must be met: Prepare Windows for Riva -...

Co-existence between Riva CRM Integration Server and Outlook Plug-ins Once a Riva CRM Integration Server or a Riva Live synchronization policy is configured and enabled, users should no longer need to have the Outlook plug-in installed...

In most environments, customers elect to deploy Riva for Exchange by enabling the "use impersonation" connection option in the sync policy.  In those deployments, the typical configuration involves creating: one Riva...

Installing the Riva CRM Integration Server involves the following: Verify the Windows host system meets the system requirements. Download and Extract Riva. Check for Available Updates. Implement strategy to work with...

This article discusses how to request and implement licenses for Riva CRM Integration Server for Exchange.  This article covers: When to request a license How is Riva CRM Integration Server for Exchange licensed ...

Recent modifications to features and enhancements to Riva have resulted in changes to the layout of most of the CRM sync policy settings screens with additional options being made available.  Please refer to this document when...

Enabling the first sync policy for the first time is the test that confirms a successful deployment of a Riva server. This article will cover: Steps to enable a sync policy and monitor the initial sync cycle Confirm the...

In most environments, customers elect to deploy the Riva for Exchange by enabling the "use impersonation" connection option in the sync policy.  In those deployments, the typical configuration involves creating: one Riva...

Following is a comparison between Riva Live (SaaS) and Riva CRM Integration Server (On Premise). Riva Live - Hosted "Synchronization as a Service" in the Cloud Riva Live provides hosted Synchronisation as a...

There are two ways to request support for a Riva issue: Request Support is a wizard built into the Riva management application and the Riva CRM Monitor application.  This is the preferred method to report an issue and...